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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

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Assessing Department

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  • You may access the details of your assessment on the Vision Website. You may view any property at that site, and there is a sale look-up feature there as well. 

    Assessing Department
  • The 2025 tax rate for Londonderry is $14.47 per 1,000. This is set annually in October by the Department of Revenue.

    Assessing Department
  • Per RSA 79, Timber Tax, an “intent to cut” application must be completed and submitted to the Assessing Department before any timber can be cut from any property. The application can be completed by the logger but must be signed by the owner, as the owner is the person responsible for the payment of the timber tax. There can be exceptions to a cut. The law allows for up to 15,000 board feet of logs, 30 cords of wood, or 300 tons of whole wood tree chips to yield tax-free per tax year, so long as the logs or wood is used for the personal use of the owner. The logs or wood cannot be sold or even given in place of payment for the timber cut; a yield tax would be issued if that were the case. For purposes of land conversion, for example, land developed for a house, an “intent to cut” is not required if less than 15,000 board feet or 30 cords of wood are cut. Applications are available at the Assessor’s office; contact us if you have any questions.

    Assessing Department
  • To find the value of any piece of property, the Assessor must first know what properties similar to it are selling for, what it would cost to replace it, how much it takes to operate and keep it in repair, what rent it may earn, and many other dollar facts affecting its value, such as the current rate of interest charged for borrowing the money to buy or build properties like yours. Using these facts, the Assessor can then go about finding the property value in three different ways.

    Sales Comparison Approach

    The first method compares your property to others that have recently sold. These prices, however, must be analyzed very carefully to get the true picture. One property may have sold for more than it is worth because the buyer was in a hurry and would pay any price. Another may have sold for less money than it was worth because the owner needed cash right away. The property was sold to the first person who made an offer. When using the sales comparison approach, the Assessor must always consider such overpricing or underpricing and analyze many sales to arrive at a fair valuation for your property. Size, quality, condition, location, and time of sale are also important factors to consider.

    Cost Approach

    A second way to value your property is based on how much money it would take, at current material and labor costs, to replace your property with one similar. If your property is not new, the Assessor must also estimate how much a lot like yours would be worth, if vacant.

    Income Approach

    The third way is to evaluate how much income your property would produce if it were rented as an apartment house, a store, or a factory. The Assessor must consider operating expenses, taxes, insurance, maintenance costs, and the return most people would expect on your kind of property.

    Assessing Department
  • Abatement forms are available in the Assessor’s office and on-line after the final tax notice (December tax bill) has been mailed. The last day to apply for an abatement is March 1st following the final tax bill.

    Assessing Department
  • The Town of Londonderry has had an ongoing Cyclical Inspection program since 2002. At this time, we have completed measuring and listing the entire town the first time through. During the beginning of 2009, we began remeasuring and listing all properties again in South Londonderry with Map 1. This program began again in 2016 and will take about 5 to 6 years to do for the whole town. This program is only to verify the information that we have on our property record card. Your value will change only if we find discrepancies.

    Assessing Department
  • April 15th is the deadline for all applications for exemptions and credits. See exemptions on our website for specifics, or call the Assessor’s office at 603-432-1100, ext. 190, for more information.

    Assessing Department
  • The tax year by State Law starts on April 1st and runs through March 31st (the next year). When you are building a structure, you are taxed on what is there on April 1st of any year. When you remove a structure (i.e., pool), if it is taken down after April 1st, you will be taxed until the next year.

    Assessing Department
  • The 2024 ratio for Londonderry is 85.3%. This is set by the Department of Revenue (DRA). At the end of each year, the Londonderry Assessing Department sends a report to the DRA of all arms-length sales data that occurred between October 1st and September 30th. The DRA compares the assessed value and the selling price to determine a ratio between the two. All sales between family members, sales within corporations, foreclosures, and fiduciary sales are not considered to be arms-length sales and are eliminated from the data. The DRA calculates an average and determines what each Town's ratio is for the previous year. The 2025 ratio will be available in the spring of 2026.

    Assessing Department

Building & Zoning Enforcement

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  • For building, health, and zoning regulations you may contact the phone number 603-432-1100, ext. 115, or email Christine Wholley, Permit Technician.

    Building & Zoning Enforcement
  • No, provided there is no structural work involved. If it is discovered that some portion of the building framing needs to be replaced because of moisture damage, then a permit and follow-up inspection would be required.

    Building & Zoning Enforcement
  • Yes. Provided the property is a single-family dwelling occupied by the owner as their primary domicile with no other living units in the structure, the owner may do their own work.

    Building & Zoning Enforcement
  • If the additional bedroom exceeds the total number of bedrooms for which the existing system was designed, then a new septic system must be designed for the property. The newly approved system is not required to be installed until such time when the existing system fails.

    Building & Zoning Enforcement
  • Residential stairways must be at least 36 inches wide with treads at 10 inches minimum depth and a maximum riser height of 7 and 3 / 4 inches. Handrails are required on any stairway with 4 or more risers (steps). Handrails must be installed at a height between 34 inches to 38 inches above the stair (measured at the stair nosing).

    Building & Zoning Enforcement
  • Yes. You can install a fence no more than 6 feet in height on your rear and side property lines. Any fence taller than 6 feet is considered a structure and must then meet the setback requirements. Fences along the front property line may not exceed 4 feet in height and should be of the "open" type such as chain-link, rail, or picket.

    Building & Zoning Enforcement
  • No. Provided that the sides of the pool are a solid structure (not the vinyl inflatable type) and the walls are at least 48 inches in height above the ground.

    Building & Zoning Enforcement
  • All structures in the Residential Agricultural (AR-1) zoning district are required to be setback from the property lines by the following distances:

    • Front Property Line Setback: 40 feet
    • Side and Rear Property Line Setback: 15 feet
    • Structures and Enclosures for Housing Livestock: must be setback 25 feet
    Building & Zoning Enforcement
  • As of January 1, 2025, no permit is required for sheds under 400 square feet. Permits are still required for sheds over 400 square feet. A shed 400 square feet or more must have footings installed to frost depth of 48 inches. All sheds regardless of size must comply with all setback provisions.

    Building & Zoning Enforcement

Cemeteries

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Department of Public Works

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  • Department of Public Works
  • Deceased animals should be reported to the appropriate contact below

    • Dogs: Report to the dog officer at 603-432-1138.
    • Moose, Deer, or Bear: Report to NH Fish & Game at 603-271-3361.
    • All other animals can be reported to the Department of Public Works by phone at 603-432-1100, ext. 193, or by emailing Donna Limoli, or emailing Denise Manella.
    Department of Public Works
  • The right-of-way (ROW) is often 50 feet wide and, in most cases, extends 10 to 20 feet from either side of the paved or gravel road.  However, if you are unsure; please contact us for more information at 603-432-1100, ext. 193, or email Denise Manella or Donna Limoli.

    The Town is not responsible and assumes no liability for damage to private property that is located within the public right-of-way. (RSA 231:92). 

    231:92 Liability of Municipalities; Standard of Care.

    1. A municipality shall not be held liable for damages in an action to recover for personal injury or property damage arising out of its construction, maintenance, or repair of public highways and sidewalks constructed thereupon unless such injury or damage was caused by an insufficiency, as defined by RSA 231:90, and:
      1. The municipality received a written notice of such insufficiency as set forth in RSA 231:90, but failed to act as provided by RSA 231:91; or
      2. The selectmen, mayor or other chief executive official of the municipality, the town or city clerk, any on-duty police or fire personnel, or municipal officers responsible for maintenance and repair of highways, bridges, or sidewalks thereon had actual notice or knowledge of such insufficiency, by means other than written notice pursuant to RSA 231:90, and were grossly negligent or exercised bad faith in responding or failing to respond to such actual knowledge; or
      3. The condition constituting the insufficiency was created by an intentional act of a municipal officer or employee acting in the scope of his official duty while in the course of his employment, acting with gross negligence, or with reckless disregard of the hazard.
    2. Any action to recover damages for bodily injury, personal injury, or property damage arising out of municipal construction, repair, or maintenance of its public highways or sidewalks constructed on such highways shall be dismissed unless the complaint describes with particularity how the municipality received actual notice of the alleged insufficiency or the intentional act which created the alleged insufficiency.
    3. The acceptance or layout of a private road as a public highway shall not be construed to confer upon the municipality any notice of, or liability for, insufficiencies or defects which arose or were created prior to such layout or acceptance.
    4. The setting of construction, repair, or maintenance standards or levels of service for highways and sidewalks by municipal officials with responsibility therefore, whether accomplished formally or informally, shall be deemed a discretionary, policy function for which the municipality shall not be held liable in the absence of malice or bad faith.

    Source

    RS 57:1. CS 61:1, 7. GS 69:1, 2. GL 75:1, 2. PS 76:1. 1893, 59:1. 1915, 48:1. 1921, 107:1. 1925, 52:2, 4. PL 89.1. 1935, 118:1. RL 105:1. 1945, 188:1, part 18:17. RSA 247:17. 1981, 87:1. 1991, 385:5, eff. Jan. 1, 1992.

    Department of Public Works
  • To report a pothole during business hours call, 603-432-1100, ext.193, or email Denise Manella, or email Donna Limoli. To report a pothole that is causing a hazard after business hours, contact the Police Department at 603-432-1118.

    Department of Public Works
  • Londonderry homeowners are responsible for their driveway culvert. In order for the culvert to remain clean at all times, we ask that residents periodically check their culvert and free it from debris. This will go a long way toward alleviating erosion, ice build-up and drainage problems in the future.

    Department of Public Works
  • From November 1 to March 31, vehicles cannot park on the roadway between Midnight and 6 am.

    For more information, view or download the Winter Parking Ban (PDF).

    Department of Public Works
  • Sand Barrel Locations - updated Nov. 2022 (JPEG)

    Department of Public Works
  • Location of Mailboxes

    Mail and newspaper boxes are the only items allowed in the Town’s right-of-way. The following are suggestions for reducing the possibility of damage. The mailbox should be installed in such a manner that no part of the mailbox is within 3 feet from the edge of the pavement if there is no curbing, and 2 feet from the edge of the pavement if there is curbing. Installation should be sufficiently sturdy to withstand the weight of heavy snow resulting from plowing operations.

    Generally, the Town has a 50-foot right-of-way, which extends 13 feet from the edge of the pavement. Residents are asked not to reconstruct road shoulders and swales or place any structures and landscape items within the Town Right-of-Way. Stakes, delineators, or rocks create a road hazard and should be removed. The Town is not liable for damages that may occur to objects placed within its right-of-way.

    View the Mailbox Picture (JPEG) for a visual diagram of mailbox installation.

    Department of Public Works
  • You will need the pole number and / or address to report the street light to Eversource.  Visit the Eversource website to be connected directly to Eversource. 

    Department of Public Works

Fire Department

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  • The charge for hiring a firefighter is $65.00 per hour with a minimum of four hours required. The Fire Chief determines the need for fire safety personnel, the number of individuals, and the hours required to cover the event. Contact the Fire Department at 603-432-1124 to confirm times and rates for a detail. Additional rates may apply if apparatus is also required for an event.

    Fire Department
  • If you own the property and wish to burn brush, please go to the State Forest and Lands website to obtain a permit online. If you do not own the property, you must obtain written permission from the property owner in order for a permit to be issued. Burning is allowed from 5 pm to 9 am or while raining. A fire permit is not required anytime there is a 100-foot radius of complete snow cover around the fire. All fires must be attended at all times by the permit holder. During windy or dry weather, times of drought, or high fire danger, burning permits will not be issued and all burning is prohibited. Also, see our Outdoor Fire Permit Rules.

    Fire Department
  • Safely pull to the right and stop until the emergency vehicle has passed. Be aware that, at times, there may be more than one emergency vehicle that needs to pass.

    Fire Department
  • Outdoor barbeque grills should be stored outdoors or in a detached storage shed away from occupied structures. At no time should propane-fired equipment be brought into any occupied structure. For other than one- and two-family dwellings, no hibachi, grill, or other similar devices used for cooking, heating, or any other purpose shall be used or kindled on any balcony, under any overhanging portion, or within 10 ft (3 m) of any structure. For dwellings other than one- and two-family dwellings, no hibachi, grill, or other similar devices used for cooking shall be stored on a balcony.

    Fire Department
  • Yes, the firefighters work 24-hour shifts. You may find our North or South fire station unmanned if they are out on a call or at training. Our Central Fire Station is always staffed with a dispatcher at minimum 24 hours a day 7 days a week.

    Fire Department
  • Today's new homes require by code a hardwired detector on each floor in addition to a detector in each bedroom. Older Homes do still need at least one smoke detector on each floor, including the basement. For maximum protection in these occupancies, we highly recommend one in each bedroom too. If you are renting a property, the landlord is required to have hardwired smoke detectors throughout the unit.

    Fire Department
  • First, contact your landlord or property manager and request that it be looked at immediately. If there is a delay in the repairs or if you need further assistance, please call the Fire Prevention Office at 603-432-1124 and we will assist you.

    Fire Department
  • You should test your smoke detector monthly. Most detectors have a button you can push to test them. Change the batteries in your smoke detector twice a year. A handy way to remember to change your batteries is to do it when you change your clocks for daylight savings time. Smoke detectors should be replaced at least every ten years. Never disable your smoke detector by removing the batteries. Remember, a smoke detector that isn't working cannot save you.

    Fire Department
  • The NH Department of Safety, Division of Fire Standards and Training located in Concord, NH provides certified Firefighter courses. They can be reached at 800-371-4503 or visit their website.

    Various fire departments and mutual aid organizations also offer Fire Academy-approved classes. Fire Science and Fire Protection courses are offered at NH Community Technical College Laconia 603-524-3207. NH Technical Institute in Concord 603-271-6484 offers Emergency Medical Services courses. The State of NH Fire Academy also has much more information on the requirements for becoming a firefighter in the state of NH.

    Fire Department
  • The KNOX-BOX® Rapid Entry System was specifically developed for fire departments. With a master key, we can gain access to commercial and residential properties. This system is now required for new commercial properties. More than 11,500 fire departments nationwide use Knox® key boxes. Learn more about the KNOX-BOX online or on our Knox Box page.

    Fire Department
  • Feel free to e-mail us your question and we will try to answer it as quickly as possible.

    Fire Department

Town Manager

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  • Email Kirby Brown for information and conditions of use.

    Town Manager
  • No, you do not. Both residents and non-residents can book the Town Common Area.

    Town Manager
  • No, it does not. Use of the Town Common for events is free.

    Town Manager
  • No, it does not. Use of the Town Common for events is free.

    Town Manager

Town Clerk

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    1. Closing papers on a home or an occupancy permit issued by the Building Department.
    2. Rental agreement.
    3. A utility bills, such as gas, electric, or bank statements.
    4. A pay stub or W2 with your current address.
    5. A notarized letter from the property owner where you are claiming residency. (If you are living with someone and they rent, and you are not on the rental agreement, you must have the notarized letter from the landlord stating you live at that address.)
    Town Clerk
  • Yes. Currently, there is a 2.99% fee .

    Town Clerk
  • Yes.

    Town Clerk
    1. Proof of residency.
    2. If you own your car, the title and current valid registration. You must have the title; we cannot accept a copy or fax pursuant to to New Hampshire state law.
    3. If you have a loan or a leased vehicle, please call our office at 603-432-1100, ext. 195, as there are many questions we need to ask you to be sure we can process this quickly and effectively in the most convenient way.
    4. Payment, which can be made by one check (payable to the Town of Londonderry), cash, or credit cards (with an added 2.99% convenience fee ).
    Town Clerk
    1. The original registration; no copies are allowed.
    2. The transfer must be going from the “same name to the same name.” The first name of the registration is the same name that should be on the new paperwork. Only when a vehicle is leased can the leasing company be different. You still must be on the original lease agreement and the new paperwork. Please call 603-432-1100, ext. 195 for details, as this can be  confusing. 
    3. Certificate of Origin, Certificate of Title, or application of Certificate of Title from the dealership.
    4. One check (payable to the Town of Londonderry), cash, or credit cards (with an added 2.99% convenience fee ).
    5. Most registrations can be completed at the Londonderry Town Hall, with a few exceptions (such as vehicles over 26,000 pounds). You must start the process at the Londonderry Town Hall first. If needed, the process will be completed at the State Department of Motor Vehicles.
    Town Clerk
  • Yes, but only a straight renewal with no changes can be completed online.

    Town Clerk
  • No. Until you physically have the registrations and stickers, it is not registered. Please be sure to allow 5 to 7 business days for processing and mailing.

    Town Clerk
  • Yes. We are now online with the State of New Hampshire and can provide this service to you.

    Town Clerk
  • No. However, if you have a notarized power of attorney to sign on someone's behalf, you can. The power of attorney must specify what you have permission to sign for. The year, make, model and VIN of the vehicle must be listed.

    Town Clerk
    1. State law requires all dog licenses to be renewed in April, but no later than May 30th of each year to avoid any late fees or civil forfeitures.
    2. A new dog must be licensed as soon as the rabies vaccine is administered to a puppy or as soon as you become the owner. Thereafter, you need to renew the license each year in April.
    3. Proof of rabies and a spaying or neutering certificate is required. No dog may be licensed without a valid rabies certificate.
    4. The cost to license a dog is as follows:
      1. Puppy under 7 months: $7.50
      2. Spayed or neutered dog: $7.50
      3. Un-altered dog: $10
      4. Senior owners (65 or older): $3 for the 1st dog only. Each additional dog is subject to the normal fees.
      5. Lost tag replacement fee: $1
    5. If you have lost your dog due to illness or they have a new home, please email Sherry Farrell or call  603-432-1100, ext. 195, so that we can remove the information from our system to avoid any unnecessary hardship.
    Town Clerk
    1. Both parties need to be present.
    2. For subsequent marriages, a final divorce decree or death certificate (whichever is applicable for your last marriage).
    3. A $50 fee paid via cash, check, or credit card (with an added 2.99% convenience fee)
    4. The marriage license is valid for 90 days.
    Town Clerk
    1. You must be related to the individual or individuals, or share a direct tangible interest in the record. Immediate family members include mother, father, brother, sister, grandmother, and grandfather. A lawyer may apply for the certificate only if they are taking care of a specific business and must provide a written request on their letterhead. (There are certain guidelines to follow with this procedure; please call our office at 603-432-1100, ext. 195.)
    2. A $15 fee is collected for a search (whether or not a certified copy can be processed). If you request more than one copy of the same record at the same time, you will be charged a $10 fee for each additional copy you have requested. (For example, three copies would cost $35.)
    3. The request must be in writing with a signature along with payment made by cash, credit card (with an added $1.50 convenience fee), or check (payable to the Town of Londonderry).
    4. You may make your request through the mail, addressed to: Town of Londonderry, Town Clerks Office, 268B Mammoth Road, Londonderry, NH 03053. Be sure to include your application,  a self-addressed stamped envelope, and a copy of your driver's license.
    5. The Town’s “NHVRIN” system can access information throughout the State of New Hampshire.
    6. Some records must be requested through the Town or City office of its origination, i.e. where the original marriage license was obtained, the Town or City where birth took place (the Town or City of the hospital / home birth), or the place of death. Please call our office by phone at 603-432-1100, ext. 195, for specific questions.
    Town Clerk
  • Polls are open from 6 am to 8 pm in the Londonderry High School Gym, located at 295 Mammoth Road.

    Town Clerk
    1. You must be a registered voter.
    2. Follow the Absentee Ballot Request (PDF) procedure.
    3. The request must be completed in writing by the individual. See the Forms page for a printed request.
    4. If you are requesting a ballot for the General Election or the Town & School Election, you do not need to be affiliated with a party. 
      1. However, if you are Undeclared and wish to vote in a State or Presidential Primary, you must declare a party affiliation (Democrat or Republican). Once you have declared a party, you are now affiliated with that party until you change back to Undeclared, should you choose. This can only be done after the election is held in which you have changed your party.
    5. Please remember you must complete a form for each election. (For example, one for State Primary and then one for General Election.)
    Town Clerk
    1. Must be 18 years of age by or on the day of the election
    2. Must have a photo ID as proof of identity
    3. Proof of U.S. citizenship (birth certificate, passport, marriage certificate, naturalization papers)
    4. Proof of Londonderry domicile (NH driver's license with Londonderry address, utility bill, lease agreement, closing papers, car registration)
    Town Clerk
  • At Town Hall during regular business hours, during special sessions of the Supervisors of the Checklist (held before any election or meeting, for which times and dates are published in local newspapers and posted at the Town Hall), or at any election.

    Note: No one may register at any meeting or deliberative session.

    Town Clerk
  • Please contact Kristin Grages, chair of the Supervisors of the Checklist, via email or 603-432-1100, ext. 120.

    Town Clerk

Vehicle Registration

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  • Yes, you can renew your vehicle registration online via eChecks or with a major credit card. The fee schedule and instructions are on the main registration page.

    To renew a vehicle registration online, please visit the Vehicle Registration page.

    Vehicle Registration
  • No, your registration renewal is not valid until you receive your new registration and decals from the Town Clerk.

    Vehicle Registration
  • First, you need proof of residency, such as closing papers on your home, a lease agreement, a utility bill for a service connected to your home, or a pay stub with your Londonderry address on it. If you own your vehicle outright, please bring the original title and current valid registration. If you have a loan or a leased vehicle, please call the Town Clerk’s office, 603-432-1100, ext. 195, to get directions for providing lienholder or lease information. 

    Vehicle Registration
  • You need proof of residency, such as closing papers on your home, a lease agreement, a utility bill for a service connected to your home, or a pay stub with your Londonderry address on it. You also need your current valid registration.

    Vehicle Registration
  • First, you need the original registration for the plates you would like to transfer. Next, you need a Certificate of Origin, Certificate of Title, or an application for a Certificate of Title from the dealership where you purchased your new vehicle. The transfer must be ‘from the same name to the same name.’  Please call the Town Clerk’s office, 603-432-1100, ext. 195, for further information, especially if a leasing company is involved.

    Vehicle Registration
  • Yes, you can get vanity plates, moose plates, and state park plates.

    Vehicle Registration
  • You would need to have specific notarized power of attorney to act on the owner’s behalf.

    Vehicle Registration

Leadership Londonderry

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  • The Town of Londonderry.

    Leadership Londonderry
  • Any resident of Londonderry aged 18 or older.

    Leadership Londonderry
  • Up to 20 per cohort, first‑come, first‑served.

    Leadership Londonderry
  • Ten biweekly sessions from September 2025 through February 2026.

    Leadership Londonderry
  • Town departments, public safety, planning, elections, schools, and more.

    Leadership Londonderry
  • Through the online application form or in person at the Town Manager's office.

    Leadership Londonderry
  • In-depth government insight, networking, tours, certificate at graduation.

    Leadership Londonderry
  • Please contact Tanya Pinter, Executive Assistant to the Town Manager, (603) 432‑1100 ext. 150.

    Leadership Londonderry

GMILCS

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  • GMILCS (pronounced "gee-milks") is the Greater Manchester Integrated Library Consortial System, a nonprofit consortium that serves the libraries of Amherst, Bedford, Derry, Goffstown, Hooksett, Hudson, Manchester, Merrimack, Milford, Salem, Windham, New England College, and now Londonderry. The Leach Library officially joined GMILCS in October 2024! For more information, visit GMILCS.org.

    GMILCS
  • Yes! Your Leach Library card is a GMILCS common borrower card. This allows you to directly borrow materials at other GMILCS libraries. You can also return materials and set your hold pickup location to any GMILCS library. Please note that each library may set its own limitations on what other GMILCS library cardholders can borrow. For more information, see the GMILCS Common Borrowers Card and Open Request Policy.

    GMILCS
  • No, museum pass circulation is limited to each library's cardholders.

    GMILCS
  • Yes! To set up digital notifications, sign in to the library catalog with your library card number and PIN (the last four digits of your phone number). Open the Account Settings menu and select Contact Information. Scroll down to the Preferences section.

    GMILCS
  • You will only be able to view your checkout history if you opt-in to keeping your reading history. While logged in to the catalog, select Reading History under Your Account to make changes. The library staff will not have access to your reading history.

    GMILCS
  • If the item is available and does not have borrowing restrictions, the item will arrive in approximately 1-3 business days.

    GMILCS
  • Leach Library cardholders have the first priority on copies owned by the Leach Library. When a Leach Library copy is returned, the next Leach Library patron in the queue will receive the item first.

    GMILCS
  • Maybe. Each library may choose to limit some or all of their programs to their own cardholders. We recommend checking with the library before registering.

    GMILCS
  • Try entering the last four digits of your phone number. If that does not work, please contact the library for further assistance at (603) 432-1132 or email the Reference Department.

    GMILCS
  • No, study room and meeting room use is limited to Leach Library cardholders. The single-occupancy TalkBox privacy pod is available to the public.

    GMILCS
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